Zombies, Run!
Known Issues
Virtual Races
- I’ve moved/entered my address wrong. Can I change it?
- How do gift codes work?
- I can’t see the race in my app, why?
- I can’t see the upcoming race on the ZombieLink Races page!
- Why can’t I access Rofflenet?
- The race week has finished, can I still run the race?
Run tracking problems on Android
- My runs are crashing or ending early on my Android phone!
- Android 9 Battery Optimisation
- Huawei Battery Optimisation
- OnePlus Battery Optimisation
- OPPO Battery Optimisation
- Samsung Battery Optimisation
Buying and Downloading Zombies, Run!
- I'm a Legacy User - How do I upgrade my app?
- I bought a Pro Membership on one platform, can I transfer it to another?
- How do I cancel my Pro Membership subscription?
- I’ve got a new phone. Do I have to buy a Pro Membership again!?
- How do I move Zombies, Run! to an SD Card? (Android)
- Why can’t I find Zombies, Run! 3 in the Play Store? (Android)
Running Gameplay
- My Next Mission on the home page is wrong! Do I have to start over again!?
- Does Zombies, Run! work on a treadmill?
- Why are some Radio Mode clips locked?
- Can Zombies, Run! use data from Fitbit?
- Using Zombies, Run! on Wear OS for Android
- How do Training Plans work?
Music and Audio
Base Builder
- My Base has been Reset! / How do I reset my Base?
- How do I build my base?
- Base Building for Visually Impaired Users
- What's the difference between Supplies and Materials?
- How do I increase my population?
- What do all those icons at the top of the base screen mean?
ZombieLink
- Merging Accounts: A How to Guide
- How do I log into ZombieLink in the app?
- How do I delete my ZombieLink account?
- I've forgotten my password!
- How do I connect to Runkeeper?
- How do I link to Twitter and Facebook?
Other
- How to submit a bug report
- How do Achievements work?
- I sent a Crash Report/App Review, why haven't you responded?
- Press FAQ
- Can you translate Zombies, Run! into Spanish/Russian/German...?
- Where can I find the Codex?