If you are experiencing problems with frequent crashes, missions ending early, or GPS tracking in ZRX on a ZTE device, please follow these steps:
- Open the Settings app
- Go to Power Manager
- Select Power management for apps
- Tap ZRX and switch off all options (Disallow auto-start, Allow screen-lock cleaning, Scheduled background wakeup, Allow deep sleep) then go back to the previous screen.
- Tap the 3-dot menu in the upper right
- Select App protection list
- Tap the 3-dot menu in the upper right again
- Select Set all to off (or alternatively, just ZRX)
You will then need to switch off optimisation by doing the following:
- Open the Battery menu in the Settings app
- Select the 3-dot menu
- Tap Battery Optimisation
- Select ZRX and tap Don't Optimise
- Open your overview/recents screen which displays all of your recently used apps
- Tap the padlock icon in the top right hand corner of the ZRX app
For more information about battery optimisation, please read the main article.