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Known Issues: ZRX

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Lou Atherton
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Last Updated:  20 September 2023

iPhone and Android

We have temporarily removed the features below from the launch version of ZRX:

  • Airdrop Mode
  • Interval Training
  • Statistics
  • Wearable support
  • Open Source license information

We know these features are important to you and we’re working on restoring them as soon as we can, better than ever. Additionally, we're aware of the following issues:

  • We've received multiple reports of issues with the chase feature in ZRX and are looking into it. If we find an issue or issues with chases we'll prioritise a fix in an upcoming release.

iPhone

  • On resumed race workouts, the progress bar will only appear when the first story clip plays
  • Occasionally unresponsive back navigation
  • Sharing workouts produces a blank image for GPS-tracked logs; there are also blank areas in the image generated from logs without GPS tracking
  • Re-opening the app after a crash can sometimes show a mostly empty Home screen with widgets displaying as syncing; tapping them will open Trophy Cabinet or Base but cause a crash.
  • Some features of More > Settings are not available:
    • Automatic Download Next Episode
    • Health Info
    • Game Volume
    • Allow Cellular

Fixed in 12.0.3:

  • The ZR Player music option can cause crashes and interfere with story playback. Please try the following workarounds:
    • Use the External Player instead
    • Enable "Item Pickup Announcements" and "Distance Notifications" in More > Settings > Audio & vibration notifications
    • If still using the ZR Player, turn off the "Don't Interrupt Songs" and "Loop" options (disabled by default in 12.0.2)
    • If none of this works, try reinstalling the app
  • Re-added sharing workout logs (maps and photos returning in 12.0.4)
  • Population and overpopulation incorrectly calculated for upgrades
  • Some achievements are not showing as completed correctly 
  • Occasionally only the first 1-2 story clips are being played in a workout
  • Occasionally workouts aren't being marked as completed even when you've run the required duration
  • Unsynced run logs from ZR11 and earlier are not syncing to the ZRX website
  • Story clips will not play if item pickup audio notifications are disabled

Fixed in 12.0.2:

  • Distance-based workouts, including race missions and Virtual Races, can't be resumed
  • Tapping any of the seasons on the Zombies, Run! brand screen takes you to Season 1

Fixed in 12.0.1:

  • Energy and distance settings not saving
  • Distance showing to three decimal places in Workout Logs
  • Progress bar not showing correct progress on resumed runs 
  • ZR Player not playing playlists
  • Download Manager and Tutorials not available

Android

  • The ZR Player music option has been temporarily removed in 12.0.2 and 12.0.3 for fixes; read our post on Google's withdrawal of support for playlists for more information
  • Tutorials cannot be viewed from the More screen
  • GPS maps may have display errors in run logs (but not during runs) 
  • Audio may continue to play for a few seconds after ending your workout
  • Some features of More > Settings are not available:
    • Playlist warnings
    • Connections

Fixed in 12.0.3

  • GPS-tracked workouts may not display a map or distance if you start them in areas with poor GPS signal (e.g. indoors). For now, please try starting your workout outdoors.
  • Population doesn't calculate correctly for upgrades, meaning that upgrades e.g Housing are prohibited and cause overpopulation.
  • Some achievements are not showing as completed correctly 
  • Item pickup audio notifications play even when disabled
  • Custom workout countdowns appear incorrectly after the app is restarted
  • GPS-tracked workouts not displaying maps or distance reliably
  • Workouts sometimes don't play story audio beyond the first or second clip
  • Sharing workout logs feature not available

Fixed in 12.0.2:

  • If you put ZRX into the background during a workout countdown (e.g. lock your phone, switch to another app, etc.), the workout may not start.
  • Distance-based workouts, including race missions and Virtual Races, can't be resumed
  • Radio Mode durations don't let you specify how often clips play

Fixed in 12.0.1:

  • Swiping through the last page of the Tutorial takes you to the next screen
  • Download Manager not available
  • Home Front episodes are incorrectly tracking Distance, Pace, and Chases

Web

  • No significant issues

If you are using the Zombies, Run! 5k Training app please visit:

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