Note: The Abel Runner's Club subscription was previously known as "Pro Membership" subscription
If you have switched platforms (Android to Apple, or Apple to Android) please see this help page: I bought an Abel Runner's Club Membership on one platform, can I transfer it to another?
If you've upgraded from one Android phone to a new Android phone, or an iPhone to a new iPhone you won't need to purchase a new Abel Runner's Club Membership again.
First, please ensure you are logged into the Google Play Store account or Apple ID/iTunes account you bought Zombies, Run! with. Then, download Zombies, Run! from the Play Store (for Android) or App Store (for iPhone). The app should automatically detect your Abel Runner's Club status. If it doesn't, you may need to navigate to the Membership page within Zombies, Run! and tap 'Restore Purchases'.
If you still have problems after trying these steps then please get in touch with us at email@example.com and we’ll do our best to resolve the issue.